Studies in Media

For people in their 50's like me, the evolution of digital technology has been surprising, overwhelming, disrupting and overwhelming. I had not even seen a television set till I entered senior college, had seen the computer only in SciFi and James Bond movies let alone touch it. I never thought I would ever make a film, simply because my family did not have deep pockets. For us, even owning a telephone was a luxury, and no thought of a mobile phone ever crossed our minds. I remember the time when I was first introduced to a computer in 1989; I was almost afraid to touch it. I remember how gingerly I used the mouse. I bought my first computer in 1992, which was a 386, with a 120 MB hard drive and a 4 MB RAM! And when there came along a 1.2 GB hard drive, we thought it could not get better than this. For the last about 100,000 years, we, the Homo sapiens have evolved with nature. We have got used to the sun, the moon, the weather, and the sunrise and sunset diurnal cycle. We fee

There was a well-written article recently about how only 25% of India's adult population use the Internet, and how it is among the lowest in the world. The article, quoting Pew Research, was not only critical about Digital India, but also had a little negative tone in reporting. Well, let's look at it from a different angle. When 25% of India's population uses the Internet: The numbers are more than the entire population of US of A  It is almost 3 times that of South Korea! (The article compares our Internet usage with that of Korea) Even with 25% of India's population on the Internet, we have the largest number of Facebook users in the world. From 13% in 2013 to 25% in 2017, the number of Internet users in India has almost doubled So is the 'only' 25% a limitation? Let's look at it from a perspective of opportunity. Think of the numbers that are not yet on the Internet. India's population is getting younger. The census figures show that 45%

Why is designing our communication so important? Let me give you some examples... Last week, I got an SMS saying that some money had been credited to my account. Well, if someone is kind enough to give me money without asking me, they are welcome. But I was curious to know who this kind soul was. So I called up customer care, input the data for the IVR menu and ultimately reached an executive. In a rasping voice he asked in Hindi, "Namaskar, mai xxx, aapki kya sahayata kar sakta hoon"? This, despite having requested for English as the language of choice. When I decided to speak in English, I was replied again in Hindi. When I persisted by asking my next  question in English, I got replies in broken not so fluent English.  I then started speaking in Hindi and my queries got solved within no time. The point is, I had to design my communication to suit the situation. Had I persisted to speak in English, it would have taken probably twice the time I had to spend. I h

All visuals have a message. Some are created by us, some, by nature. The beholder/receiver of the message analyses the message, makes meaning out of it; the visual generates responses at several levels. There are several factors that have an effect on our perception of a visual. According to Norman, there are three levels of design: visceral, behavior, and reflective. At the visceral level, which is based on instinct, physical features like look, feel, and sound dominate. When we perceive something as “pretty”, that judgment comes directly from the visceral level.  Behavior design concerns the use, or ease of use where appearance may not be significant. In most behavior design functionality gets the top priority.  In a reflective design message, culture and the meaning of a product gets priority.  However, today, consumers are more critical, prone to analyse a visual at the visceral and behavior level, so the designing is done to evoke emotion, arouse past experiences, create

Software A Windows PC 386, with 120 MB Hard disk and 4 MB RAM. Even my mobile phone is at least 3 times faster than the first PC I owned. What software could possibly run on that ancient PC? Well, you will be surprised to know, a lot many. I bought my first PC to start my own business in graphic designing. If I remember right, I used CorelDraw 3 and Pagemaker 4 for my designs. And I did not have a colour monitor. It was all done in black and white and we used to use a colour chart to specify the colours that had to be printed. I used to mostly deal with a lot of screen printers, so the designs required mostly spot colours. There was, of course no Internet, and we used to refer to design books for ideas and Pantone Colour charts for colour combos. Surprisingly, CorelDraw and Pagemaker, both used to run very smoothly on that PC with 4 MB RAM. Then came something called AGP card - Accelerated Graphics Port, which changed everything. It was a card which had to be inserted into the P

The Internet I remember, in 1996, in a meeting, a client showed me the Internet. We browsed through Yahoo, one of the most popular websites and search engines at that time. I was amazed that I could just search for any subject and get so much information. I immediately wanted get it on my computer at home, but the only service provider at that time was VSNL - Videsh Sanchar Nigam Limited and the cost was Rs.15000 for 100 hours! But very soon, on demand, the rates were brought down to an affordable Rs.1500 per 100 hours of browsing. There was, of course, a catch here. First, you needed to buy an external modem (about Rs.4000/-) and connect it to the phone line to connect to the Internet. There were no schemes or data packages other than the one mentioned. So if you did 100 hours of browsing, it translated to 200 phone calls, which in turn meant a whopping telephone bill. And I did get a bill of about Rs.4000/- which is like getting a bill of about Rs.30000/- now! (Image src:http

From Consumers to Producers - The Indian Story - Part 2 I wrote about computers in my last post in this series. Let's look at another technology that evolved along with computers and changed the way we communicate. Still Cameras I remember, when I was in school, we had a box camera, with which we could take black and white photographs. I used it for a long time, at least till 1983. I still have some of those pictures. From 1979 to mid-1980's the price of silver shot up more than 10 times, making silver nitrate, an important ingredient in photographic film and processing very expensive. This in turn, shot up the price of film rolls and photography as a hobby, simply went out of reach of many people. The next camera (Rs.5000) I bought was for my wife the day my son, Tejas was born. December 01, 1994. This one also was a film based camera and by this time, we had colour film commonly available. The first photograph from this camera was of my son, taken by my wife, with me

The Internet was launched in India in 1995. Interestingly, India's mobile services were also launched in the same year. When I got my first mobile phone in 1997, it was a heavy walkie-talkie like machine, which, had to be held in the hand, for the fear of tearing away my pocket.! The outgoing call rate, when I got my mobile was about Rs.12 outgoing and Rs.6 incoming! We had a second-to-second billing plan too. It used to be very funny, with people making as short a call as possible to avoid hefty phone bills. I remember, I had a client who would ask me if I was calling from my mobile, and if I answered yes, would immediately cut the line and call be back from his landline. It was convenient to own a mobile, and it was also a status symbol, but it was damned expensive. In 2003, Reliance launched its CDMA technology based mobile services, after laying out 80000 kms. of fibre cables across the length and breadth of the country. Everywhere you went, you could see the Reliance work

When I leave my College after 6.30 p.m., I usually catch Market Mantra on the All India Radio while driving home. Apart from the happenings in the stock market, experts are called to discuss economy and developmental issues of the country. In one of the broadcasts a few days back, there was an interesting discussion on infrastructure development and the importance of power generation. Though I did not catch the name of the expert, he made some important points. He spoke about how the present government was quite on track in the development of infrastructure, but was quite critical about the issue of power generation. He said that one of the industries that the government was trying to get to invest in India was the electronic industry, more specifically, the companies manufacturing Integrated Circuits, which  are the heart of all electronic goods. To manufacture electronic chips, the plants require uninterrupted power supply. Even a second of interruption can severely affect the qua